Frequently asked questions
Answers to common questions about our products, software, and services.
What does Griffith Technology Services sell?+
We offer three connected business lines: physical technology and workspace products (including bundles like the Home Office Starter Kit), subscription software for asset tracking, workspace planning, warranty and inventory management, and AI-powered recommendations, and professional IT and cloud services such as Azure migration, Microsoft 365 administration, and networking.
Do you offer product bundles?+
Yes. Our Home Office Starter Kit, Cable Management Kit, and Tech Travel Kit group frequently paired products together at a better price than buying items individually.
How does software billing work?+
Software subscriptions are billed monthly across three tiers, Starter, Professional, and Business. You can start with a free trial, request a demo, or subscribe directly. Plans can be changed or canceled at any time.
Can I request an IT services consultation before committing?+
Yes. Use the contact form on the Services or Contact page to describe your environment and goals, and our team will follow up to schedule a consultation.
Do you support businesses outside of the local service area?+
We support most IT and cloud services (such as Microsoft 365 and Azure work) remotely, and can discuss on-site engagement availability for networking and hardware-related projects.
Is my payment information stored on this site?+
No. This site does not currently process or store payment card data. Checkout and payment integrations will be added using a compliant, PCI-covered payment provider.
How do I get product support after purchase?+
Contact us through the Contact page with your order details and a description of the issue, and our team will help troubleshoot or arrange a return/replacement.
Still have questions?
Our team is happy to help you find the right product, plan, or service.